FREQUENTLY ASKED
QUESTIONS

Warranties are provided by the manufacturer. As an authorized dealer, we manage all warranty claims and repairs. Just contact us, and we’ll send a certified technician to handle the issue, keeping your warranty valid.

For safety and warranty purposes, we highly recommend professional installation. We handle all necessary electrical and plumbing permits required by your local municipality in Western PA.

Our experts perform a detailed power analysis of your essential circuits or whole-property needs to recommend the perfect kilowatt (kW) rating for your specific situation.

Air-cooled units are common for residential use, while liquid-cooled units are designed for larger homes or commercial applications requiring longer run times and higher power output.

A standard residential installation usually takes 1-2 days once permits are secured and the unit is on-site.

Modern standby generators are designed with sound-attenuated enclosures, typically producing about the same noise level as a central air conditioning unit.

Standby generators are permanent, automatic, and run on your home’s fuel supply (NG/LP). Portables are manual, temporary, and usually run on gasoline.

We recommend professional maintenance at least once a year, or after every 100-200 hours of run time during extended outages.

Most residential standby generators run on Natural Gas (NG) or Liquid Propane (LP) from your home’s existing supply lines.